Shipping, Return & Exchange Policy - FashionSprout
We source our products direct from the manufacturers We do all the legwork to eliminate the middleman. Our mission is to source high-quality products at very competitive prices.
All orders will be processed within 1-3 business days after purchase. It takes about 10-14 days to deliver products to Canada and USA and about 10-30 days to deliver products worldwide
We offer free standard shipping on all Domestic U.S. orders and $10USD for all International orders.
We do not ship to P.O. Boxes. Estimated delivery time is 10-20 for UK & US Other Countries: 20-30 days. N.B.
Some countries have strict custom rules that could lead to further delays; We do not have control over customs regulations. But we hope that the shipment is smooth. If you do not receive your item within the time indicated; please email us at firstname.lastname@example.org and we will help you track your order.
- Products must be returned within 30 days of receiving your order.
- All returned product must be in their original condition, must have all original tags and labels. We will not accept returns that have been worn, washed, modified or damaged.
- You are responsible for return shipping cost unless the product arrived faulty or different from advertised.
- All Sale items are FINAL SALE. Any item purchased at a sale price is a final purchase and cannot be redeemed for a refund, store credit or exchange. Coupon codes excluded.
- Swimwear and Intimates are eligible for return, store credit or size exchange as long as the original tags and hygienic strip are intact. Please try on over underwear for sanitary reasons. We do not process returns for swimwear or intimate apparel items that have been worn.
If the product is faulty, fails to arrive or different from what you expected, you will receive a refund. You will be required to provide proof (such as photos) of the faulty products for evaluation.
We process refunds within 5 business days
Please ship your returns to
FashionSprout Returns Department
Order # ________
Pleasanton, CA 94566