Last updated: 06/01/2024

This Privacy Policy describes how FashionSprout ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from fashionsprout.com (the "Site") or otherwise interact with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as a user of the Services, whether as a customer, visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for legal and regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. Please review it regularly.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from different sources, as outlined below. The type of information we collect depends on how you interact with us.

In addition to the specific uses below, we may use your information to communicate with you, provide our Services, comply with legal obligations, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
The information you submit directly to us through the Services includes:

• Contact details: Name, address, phone number, and email address.
• Order information: Name, billing address, shipping address, payment details, email address, and phone number.
• Account information: Username, password, and security questions.
• Shopping information: Items you view, add to your cart, or add to your wishlist.
• Customer support: Information you include when contacting us.

You may choose not to provide certain information, but that may limit your ability to use some features of our Services.

Information We Collect through Cookies
We automatically collect certain information through your interactions with the Services ("Usage Data"). This may include your IP address, browser type, device type, and browsing activity on our Site.

Information We Obtain from Third Parties
We may receive information from third parties such as:

• Service providers who assist us in processing payments and shipping products (e.g., Shopify).
• Payment processors that collect and process payment information on our behalf.
• Marketing providers that track interactions with our Services and advertisements.

How We Use Your Personal Information

We may use your personal information for:

• Providing products and services such as processing payments, fulfilling orders, sending notifications about orders and shipping, and handling returns or exchanges.
• Marketing and advertising including sending promotional emails or displaying relevant ads for our products or services.
• Security and fraud prevention such as detecting and addressing potential fraud or malicious activity.
• Customer support to respond to inquiries and improve your overall experience with our Services.

Cookies

We use cookies to improve and personalize your experience on our Site. Cookies store small amounts of data on your device that help us remember your preferences and usage patterns. You can control cookie settings through your browser, though blocking them may affect the functionality of the Site.

For more details about cookies related to Shopify, please visit Shopify's Cookie Policy.

How We Disclose Personal Information

In some situations, we may disclose your personal information to third parties:

• Service providers that help us operate our business, such as IT management, payment processing, data analytics, customer support, and shipping partners.
• Business and marketing partners to help advertise our products and services.
• Legal requirements when necessary to comply with legal obligations, protect our rights, or prevent harm.

User-Generated Content

If you post product reviews or other content on the Site, that information may be visible to others. Be mindful about sharing personal information in these public areas.

Children's Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.

Security and Retention of Information

We take steps to protect your information, but no system is completely secure. We retain your personal information for as long as necessary to provide the Services or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

• Access or know the personal information we hold about you.
• Request deletion of your personal information.
• Correct inaccuracies in your personal information.
• Opt-out of sale/sharing for targeted advertising.
• Restrict processing of your personal information.

To exercise these rights, please contact us at support@fashionsprout.com. We may need to verify your identity before responding.

International Users

We may transfer your personal information to servers in other countries, including the United States. We take steps to ensure your data is protected in compliance with applicable laws.

Contact Us

If you have questions or concerns about our privacy practices, please contact us at:

Email: support@fashionsprout.com

Address: 2995 Woodside Road #400, Woodside, CA, 94062, United States.